Terms of Service
Last updated: 10/14/2025
1. Acceptance of Terms
By accessing and using BuildPlate's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
BuildPlate provides 3D printing services, including but not limited to:
- Custom 3D printing and prototyping
- Design consultation and optimization
- Material selection and finishing services
- Product development and manufacturing
- Educational workshops and training
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information
- Respect intellectual property rights
- Not use our services for illegal or harmful purposes
- Comply with all applicable laws and regulations
- Pay all fees and charges in a timely manner
- Maintain the confidentiality of your account information
4. Intellectual Property
All content, designs, and materials provided by BuildPlate remain our intellectual property. You retain ownership of your original designs and files, but grant us a license to use them for the purpose of providing our services.
5. Payment Terms
Payment is required before production begins. We accept various payment methods including credit cards, bank transfers, and digital payments. All prices are in AED unless otherwise specified.
- Quotes are valid for 30 days
- Payment must be received before production starts
- Additional charges may apply for design modifications
- Rush orders may incur additional fees
6. Quality and Warranty
We strive to deliver high-quality products that meet your specifications. However, 3D printing involves inherent variations and limitations. We provide a 30-day warranty against manufacturing defects.
7. Limitation of Liability
BuildPlate's liability is limited to the amount paid for the specific service or product. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
8. Cancellation and Refunds
Orders may be cancelled before production begins. Refunds are processed within 5-7 business days. Custom designs and materials may not be eligible for full refunds.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page and will become effective immediately upon posting.
11. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@buildplate.ae
Phone: +971 XX XXX XXXX
Address: Dubai, United Arab Emirates